The activities of Securus Technologies are guided by its desire to connect what matters. The company employs the latest technology to connect family and friends to their incarcerated loved ones through the use of superior communication services. Securus Technologies is the number one provider of inmate communications, and therefore utilizes this capacity to help in the maintenance of relationships between inmates and their family and friends. The company provides inmate calling options, as well as video visitation services where users can communicate via PCs, Tablets, and Apple and Android Smartphone.
Securus has its headquarters in Dallas, Texas, and is currently serving over 3400 agencies operating in the public safety, corrections, and law enforcement, as well as more than 1.2 million inmates in the different parts of North America.
On October 21, 2016, Securus Technologies published part of the feedback received from its customers on PR Newswire. However, the feedback is only a sample of comments picked from the email communications and formal letters received from jail and prison officials across the United States. The feedback is mainly from the officials tasked with preventing crimes and offering viable solutions for improving the safety and operations of the incarceration environment. Particular references to the counties, states, and names of facilities were redacted from the comments so as to safeguard the interest of the innocent.
Securus Technologies has helped customers achieve the following:
Utilize phone information to obtain search warrants for the corrupt members of staff, followed by arrests if substantial evidence is discovered
Attain effective inmate monitoring, especially the ones suspected of engaging in criminal activities (either inside the jail/prison or with parties outside the correction facilities)
Firms have placed full reliance on the products and services designed by Securus Technologies, for more than a decade
Customers are impressed with the company’s vision which is continuously helping to improve the security posture of jails, and the relevant investigations
Reporting data has enhanced the proactive measures of monitoring and preventing possible incidences of contraband in the correction facilities.